Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

Deceptive bait and switch advertising shows a picture of something and you receive only a part of the product you think your buying. Fine print at the bottom of the advertisement somewhat explains but if you don't see it, your paying for something you never intended to buy.

Webstaurant store return policy is the worst around your charged more for shipping than your product costs with a restock fee, customer service is horrible. I received a very rude follow up email explaining that I can send my item back and be charged for it. Buyer Beware! It is unbelievable in this day and age of online shopping that a company would have such poor customer service/return policy.

It is a good thing I used PAYPAL Credit with a 100% satisfaction guarantee return policy. Don't shop with Webtaurant Store!

Review about: Webstaurantstore Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $22.

Preferred solution: Full refund.

I didn't like: Them at all.

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